Frequently Asked Questions
Shipping
How long will it take to get my order?
All of our monthly club shipments and beer store orders will be shipped to be received in the 3rd or 4th week of the month ordered. If ordered after the 3rd week of the month, it will be shipped to be received the 3rd or 4th week of the next month. Some orders will be shipped faster than others and you will receive a tracking number when your order is shipped.
How do I change my shipping address?
If you need to update a shipping address after an order is placed, please email us or call us right away to get it updated. There is no guarantee we can update an address after an order has shipped.
Can you ship to a PO box?
Unfortunately we cannot ship to PO boxes as all packages require a signature upon delivery.
Do you ship outside of the continental United States?
Unfortunately we do not ship outside of the continental United States.
Orders and returns
How do I sign up?
Signing up is easy! Just click the tab that says "Join Subscription Club" at the top of the page and select your quantity of bottles/cans you'd like monthly (12 or 24). Then select your delivery frequency and add to cart. Finishing checking out and look forward to your beer the 3rd or 4th week of your delivery month!
How can I track my order?
You will receive a tracking number when your order is shipped during the 3rd or 4th week of the month.
What's in the subscription box?
When you sign up, you’ll get a mix of four different beer styles totaling 12 bottles or cans with each subscription month. Our monthly selection ranges from hoppy and juicy IPAs, to dark stouts, and even lighter beers such as pilsners.
If you ever would like to know upcoming selections for the month please reach out to us at info@craftbeerclub.com
How do you source your beer?
We source our craft beer every single month, in freshly made for us batches, from the some of the best breweries across the nation! This ensure you'll always get the freshest beer possible that we know you will enjoy.
How do I cancel my subscription?
If you would like to cancel your subscription please contact us at info@craftbeerclub.com. Please be aware we may not be able to cancel your current month shipment if cancelled after the first week of the month.
What happens if my order is damaged during shipping?
If you receive a damaged shipment please contact us at info@craftbeerclub.com within 30 days of delivery and we can assist you!
Can I return my order?
Unfortunately we cannot accept returns at this time. If there are any issues with your shipment please contact us at info@craftbeerclub.com
