Wow, I am impressed. Outstanding beer and outstanding customer service! I appreciate it! Also want you to know I have really enjoyed the monthly shipment and try to streeech each shipment until the next one arrives, but that does not always work, your beers are delicious. I really appreciate the fact that I am getting beers from breweries that I have never heard of. The addition of the literature you send also makes them fun and unique. I will definitely be telling my friends and fellow “beer snobs” about your service.
Thank you so much for the excellent customer service! There’s no better feeling than when you find a great company that offers a product you like and has superior customer service. I’ll be sure to leave a review on your website.
Every time I have had contact with Craft Beer Club I receive Radical Hospitality and I LOVE IT! That is why I keep renewing the beer! :)k Plus it is delicious!
The team is very professional and genuinely care about customers.
I just wanted to say thank you so much for all you and the office's help in this current shipment ordeal. Not many company's care to step in when needed. Most would have just told me to call UPS and make me deal with them.
John loves his craft beers and I love that he gets the opportunity to sample from all over, from places he would not be able to otherwise. It's a great gift!
Just a note to compliment Craft Beer Club on the recent selections. They were all excellent. My only problem was how quickly I finished them :)
I want you to know that I sincerely appreciated your e-mail--and its timely response! The time and care that you put into your response was visible and really made all of the difference, thank you! I do not know the last time I received such caring customer service. It's also great to hear about the thought that went into utilizing materials that both met the company needs, and were as environmentally friendly as possible--I wish that these endeavors were more common amongst different entities!
Just got my first shipment today! Excited, this was the best Christmas gift I ever got. I am hoping that you guys look at Three Floyds in Indiana, Zombie Dust is one of my all time favorite beers!
I wanted to take a second to thank you and your team so much for your help getting the gift I ordered for my fiance shipped in time for Christmas. I talked to at least 3 different people while we were trying to figure out what happened with our order and every single person was incredibly nice and helpful. I was very worried about our first order getting lost but I know it happens. Your team worked hard and fast and got the craft beer order to me in time for my fiance to open on Christmas morning. Your fantastic attitudes, quick response and overall fantastic customer service showed me that I made the right decision ordering from you in the first place. We are so happy with the first order and look forward to many many more!!
Thank you so much for sending another package before I got a chance to even notice the first one was damaged! That's what I call GREAT customer service! I wouldn't have been happy to have to jump through hoops trying to get the problem resolved so, I appreciate you for eliminating the issue before it existed. I'm very happy and quite pleased I chose Craft Beer Club over other companies.
We loved the service! I plan on it being a regular gift for my husband at Christmas,we can't afford monthly so we are going every other month.
My kids bought me the 12 month beer club for Fathers Day. It was wonderful. A Blueberry Beer I thought I would not like and I loved it. Can't wait for the July shipment. Good work!
You guys are the best. We had a shipping snafu and got an extra shipment. I called right away to make sure it got paid for (I know damn well that taking advantage of small businesses doing cool things isn’t a win for any of us in the long run). You went above and beyond and were generous and pleasantly AWESOME to work with. Fan for life!!
Thank you so much for following up with me. I am quite impressed with the level of customer service from Craft Beer Club.
My name is Chris and I’m currently receiving those mixed 12 packs of beers from you guys, a gift my girl bought me for x-mas. All of the brews I have drank thus far have been terrific, but the “blues golden ale” from 16-mile in Delaware is un-real!.....know what i’m sayin?. I loved it right from the first chug...Anyway, I will definitely will be ordering more in March after this gift runs out.
Cans are also legal in the streets of Louisiana, glass isn’t! Which is why the NOLA brewery has only cans! And it is EPIC!!!!
I gave a 3 month gift to my husband for Valentine’s Day...and he loves it every month. It’s nice to try out beers from all over the usa, that we normally wouldn’t have available near us. He also asked if I’d sign up to get more, so I just did that. Love this company. Love reading the info pages that come with the beers, including recipes. Thumbs up for an awesome job